Policies

Guarantee

The warranty period on all watches offered by FORaSEC is 24 months. During this period, FORaSEC will, if the defect is covered by warranty: 1) Pay costs for repair (by FORaSEC or appointed repair center), or 2) exchange the product by a similar product, or, in case this is not reasonably possible, 3) reimburse the purchase amount. This warranty is not valid if the damage is caused by: 1. wrong usage 2. Damage from outside 3. theft 4. negligence 5. Normal wear. Watch straps and the glass watch face are excluded from warranty. Warranty is no longer valid if others than FORaSEC or third parties appointed by the manufacturer have (attempted to) repair the product.

Privacy & Personal data

We respect your privacy and will not ever show, share, rent, sell or otherwhise hand over your personal data to third parties, unless this would be required to ensure proper processing of an order (bank, shipping company).

You will only receive email from us related to an order, registration, as answer to a question or by subscribing to our newsletter. Unsubscribing from the newsletter is easily done by clicking the link at the bottow of each newsletter.

Information you provide

You will only be asked to provide information if you place an order or subscribe to the FORaSEC newsletter. This information is provided by you on a purely voluntary basis and you are only asked for the minimum information needed to either process your order or add you to the mailing list.

If you make a direct online payment, your order is processed through an authorised payment gateway (PayPal, iDeal) and forwarded to FORaSEC, your card number is not included in the information we receive. A hard copy of your order details is retained for accounting purposes only.

Your details are not made available to any third party except for the taxation authorities if so required by them as part of an audit of my accounts.

Disclaimer

Legal notice regarding the use of this web site

This website is owned by FORaSEC (JWood Company B.V. trade name). By using or consulting this site you agree to the following conditions. If you do not agree to these conditions, you may not use or consult this site.

Copyright

© Copyright 2014 FORaSEC, Alfred Smithlaan 13, 5302VE Zaltbommel, The Netherlands. All rights reserved.

Intellectual Property

Nothing on this website may be copied, reproduced, stored in a database, uploaded, displayed, or distributed by any means including but not limited to: electronic, mechanical, printed, photographed without prior written permission of FORaSEC.

With the exception of the fact that a copy of the information on this site may be downloaded to a computer for personal, noncommercial use. Changing (information on) this website or use of (information on) this website for any other reason is a breach of copyright and other rights of FORaSEC.

Liability

In no event shall FORaSEC be liable for any loss or incidental, direct or indirect damages resulting from the use, abuse or inability to use (information on) this website, even if FORaSEC's attention was drawn to the possibility that this type of damage could occur.

Guarantee

This website and all information on this website is provided on an 'as is' basis. FORaSEC provides no express or implied warranties about the completeness, performance, accuracy, reliability, quality and suitability for use for a specific purpose of this website and any information contained on this website.

Last change

This legal notice was last updated on september 17 2014.

Applicable law

The above conditions are drawn up under Dutch law. Any dispute arising from these conditions can only be brought to a Dutch court.

Security

All direct online payments are processed through payment gateways that fulfill all current safety and security standards. During the order process, whenever you are asked to enter your card details or card codes you should see "https" at the beginning of the site address in your browser and the padlock symbol at the bottom of your screen, indicating that this is a secure site. Your order will be acknowledged and forwarded to FORaSEC for shipping without including your card number.

Cookies

What are cookies?

Cookies are small simple text files that are temporarily stored by your browser (Internet Explorer, Firefox, Chrome, etc.) when you visit a website.

What do cookies do?

Cookies enable websites to recognize you on your next visit. This recognition is based on anonymous data. Personal information such as names, addresses and email addresses are not registered.

Are cookies safe?

The usage of cookies is totally safe, they do not contain executable software and can not install malicious files (virus or spyware). About 90% of all websites created since the 90s have been using cookies without problems to better serve their visitors.

What do cookies do for me?

Using cookies enables a website to memorize what services or products you have purchased. Cookies may also remember your preference for certain settings or your interest in specific topics or web pages within the site. For example, cookies can be used to better match banners to your personal needs and interests. Cookies can also prevent certain banners to be shown too often. In addition, the behavior of visitors on the site can be monitored to analyze the usability and to optimize the web site for all visitors.

Can I block cookies?

Most browsers can be set to not accept cookies or notify you when you receive cookies. Using the browser settings on your computer, you can delete cookies already installed and prevent the installation of new cookies. However, we use functional session cookies  (which is allowed under the “cookie law”) to ensure that the shopping basket is functioning well.

What cookies are you using?

The cookies we place in two categories, functional and other. Below is a description of these categories and a list of cookies that belong to these categories with an extensive description of how they are named, what they do, by whom they are placed, how long they will remain active and what the consequences are if they are disabled.

1. Functional cookies (without these, the site is not operating properly)

These cookies are necessary to display the contents of your shopping cart and to calculate the correct amount for payment.

Name        JSESSIONID, SHOPNUMMER_SIG
Purpose    Web shop platform. Correct functioning.
Placed by  FORaSEC
Duration    Duration of the session

If disabled, the Web shop will not function

2. Other cookies (not 100% required, but they will enable us to gather insights to improve our service to you)

We use Google Analytics to track how visitors use our site. Google may transfer this information to third parties where Google is legally required or if third parties process the information on Google's behalf. We have no influence on this. The resulting information, including the address of the computer (IP address) of the user, is transmitted to and stored by Google on their servers in the United States. Please read the Google Privacy Policy for more information, as well as specific to Google Analytics.

Tax & Duties

Items shipped within the European Union

All items shipped within the European Union are charged Value Added Tax at the current rate of 21%.The amount of Value Added Tax is stated seperately on you order.

Items shipped outside the European Union

You are not liable for Value Added Tax but may be liable for import duties/taxes at the rate set by your own country. FORaSEC does not prepay duty or taxes.

Items shipped to businesses within the European Union

In certain cases it will be possible to exclude Value Added Tax if the order is made by a company with a V.A.T. registration code within the EU. Please contact us before ordering if you want to use this possibility.